Confidentiality Promise

We deeply respect your privacy and understand that confidentiality is essential to building trust.

At Unlock Potential, confidentiality is foundational to every relationship we build, whether therapeutic, strategic, or organisational. We honour the trust you place in us by safeguarding all personal, professional, and business-sensitive information you share.

Any material disclosed in the course of our work, whether related to your wellbeing, leadership, team dynamics, or organisational strategy, is treated with the utmost discretion. We will never share your information without your explicit consent, unless there is a legal or ethical obligation to act in cases of serious risk to you or others. Even in such circumstances, we will always seek to engage you in the process wherever possible.

We may, with your permission, collaborate with other professionals or service providers to ensure you receive the most effective and integrated support. If a referral or joint approach would enhance your outcomes, we will discuss this with you transparently and ensure clarity in how your information is handled.

Confidentiality is not just a policy, it’s a commitment to your safety, dignity, and growth.